Privacy Policy

1. Introduction

Accusolve Accountants (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal data you provide when using our services or website.

We are registered in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Data controller: Accusolve Accountants Ltd
Registered office and data-controller postal contact:
38B Monahan Avenue, Purley, England, CR8 3BA
Email: mail@accusolveaccountants.com

3. Personal Data We Collect

a) Information You Provide:

• Full name, email address, telephone number
• Business name, company number, trading address
• Identification documents (e.g. passport, proof of address)
• Financial information (for billing and service delivery)
• Tax and accounting data

b) Automatically Collected:

• IP address, browser type, and usage statistics
• Website form submissions

c) Third-party Sources:

We may receive data from Companies House, HMRC, or regulated partners (with your consent).

4. How We Use Your Personal Data

We use your data for the following lawful purposes:

Purpose	Lawful Basis
To provide accounting, tax, and company formation services	Contractual necessity
To communicate with you and respond to enquiries	Legitimate interest
To verify identity and comply with AML/KYC laws	Legal obligation
To process payments and manage billing	Contractual necessity
To use optional Google Analytics cookies after you accept analytics	Consent
To send updates or legal reminders (e.g. tax deadlines)	Legitimate interest or consent

5. Sharing Your Data

We may share your data with trusted third parties under strict confidentiality, including:

• HMRC, Companies House, and UK regulators
• Banking and legal partners (with your permission)
• Cloud software and IT service providers
• Our accountants, advisers, or professional consultants

We do not sell or rent your data.

6. International Data Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place such as adequacy decisions or Standard Contractual Clauses (SCCs).

7. Data Retention

We retain personal data only as long as necessary:

• Client records: 6 years after service ends
• Enquiries: 12 months if no engagement
• Marketing data: until consent is withdrawn

8. Your Rights

You have the right to:

• Access, correct, or delete your data
• Restrict or object to processing
• Withdraw consent where applicable
• Request data portability

Contact: mail@accusolveaccountants.com

Or lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies & Website Analytics

Analytics storage is denied unless you accept analytics. You can accept, reject or withdraw that choice at any time through the Cookie settings control in the footer. See our Cookie Policy for details of the consent-mode behavior.

10. Data Security

We use industry-standard measures including encryption, firewalls, and access controls to protect your data from unauthorised access or loss.

11. Third-party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices.

12. Updates to This Policy

We may update this policy periodically. The latest version will always be available on our website.

13. Contact Us

If you have any questions, contact:

Data protection contact
Accusolve Accountants Ltd
Email: mail@accusolveaccountants.com
Phone: 0203 092 6909